Frequently Asked Questions

For Malaysian:

• Valid driving license
• IC/MyKad
• Flight itinerary (arrival & departure details)
• If not arriving from KLIA: latest utility bill or proof of employment

For Non-Malaysian:

• Valid international driving license
• Passport
• Flight itinerary (arrival & departure details)
• If not arriving from KLIA: hotel booking confirmation

All required documents must be sent via WhatsApp or email to NNAS Car Rental for booking verification purposes.

Yes! We offer 24/7 airport pickup services. Just let us know your exact flight arrival time via WhatsApp, and we'll arrange a convenient pickup.

Our rental price is all inclusive of the maximum liability protection, airport pickup/delivery (for 3+ days), free phone holder, and 24/7 support. No hidden fees!

Yes! Free baby seats are available on a first-come, first-served basis. Please mention this when booking via WhatsApp to secure one.

One-way rentals are available (T&C applied) ! Pick up at KLIA and return at any major airport in Peninsular Malaysia (Penang, JB, Terengganu etc.) Additional charges may apply. Contact us for a quote.

You can cancel your booking, but please note that refunds aren't available. Don't worry — you can reschedule to another date with the same rental value (except for short notice of less than a week or during festive holidays).

We accept credit cards, debit cards, online banking transfers, e-wallets (FPX, Touch 'n Go), and cash in RM, USD, EUR, and GBP. Pay your deposit to secure the booking.

Call us immediately on +60 17-536 6844. We provide 24/7 roadside assistance and will try to provide solution or replacement with no additional charges!